small business Articles

John hafner 627 f4159788da6a13a05c7755e7e3b29890

24 Reasons Customer Service Is King

With the craziest holiday shopping season in memory upon us, it might be easy to focus on short-term profits while overlooking the key to long-term success — customer service.

November 25, 2020

John hafner 249 f4159788da6a13a05c7755e7e3b29890

Hunting Retailer Liability in the New Age

Society is more litigious than ever. How do you keep customers and workers safe while limiting your store's liability?

November 13, 2020

John hafner 117 1 f4159788da6a13a05c7755e7e3b29890

Gun Sales: Why Your Social Media Efforts Now Will Reap Future Benefits

Guns are practically selling themselves right now — but that doesn't mean you should stop marketing on social media.

October 30, 2020

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Managing Stress During the Busy Archery Season

What steps do you take to manage stress and stay organized during the busy archery season?

September 24, 2020

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6 Common Website Mistakes

Avoid these mistakes and enjoy the benefits that an effective online presence can help create for your business.

September 15, 2020

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6 Common Website Mistakes

Avoid these mistakes and enjoy the benefits that an effective online presence can help create for your business.

September 15, 2020

Bill Konway 9526 f4159788da6a13a05c7755e7e3b29890

Ensuring Your Business Has Good Credit

Even if you’re not planning to borrow money for a capital purchase any time soon, it’s smart to make sure your business is creditworthy.

September 14, 2020

Bill konway 1415 f4159788da6a13a05c7755e7e3b29890

Selling Guns and Bows: Traits to Look for in a Salesperson

Just because an employee knows everything about guns and bows, that doesn’t mean he or she can sell them.

September 11, 2020

John hafner 449 f4159788da6a13a05c7755e7e3b29890 200805 142502

Customer Service Above All Else

How do you compete with big-box stores? By offering the personal touch and customer service they can’t.

September 09, 2020

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The Importance of YouTube on Your Business

Are you leveraging the power of YouTube to help your store?

Konway 1342 f4159788da6a13a05c7755e7e3b29890 200721 212501

Offer Solutions, Not Complaints

Anyone can whine and complain about problems in the store. Be the associate who brings the boss solutions, not problems.

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Outdoor Retailers: Should You Put in a Coffee Bar?

Can adding a coffee bar boost your outdoor business' bottom line?

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How to Deal With Difficult Customers

Is the customer really always right, even when they’re downright rude?

John hafner 204 f4159788da6a13a05c7755e7e3b29890 200712 142503

Setting Up a Meaningful Mentoring Program for Your Employees

A good mentoring program will ensure your hunting business retains critical skills and expertise when great employees leave.