From HR magazine Articles

Here’s how to turn unpleasant interactions into satisfied customers.

Small-game hunters are a tiny piece of the puzzle, but they can boost profits.

Getting better at navigating tough conversations with employees without damaging the relationship makes you a better leader.

There are a host of reasons why people hunt with blackpowder rifles that often coincide with how deep they're willing to dig into their cash reserves.

Being careful about how you communicate with customers can make those interactions go a lot more smoothly.

Heated clothing has come a long way over the years giving hunters more options to stay warm in the field.

Retailers can cater to hog hunters with gear specifically designed for use after dark.

Firearms compliance and security expert Bill Napier is a consultant with the National Shooting Sports Foundation and takes us under the hood of Operation Secure Store.

If your range is looking to engage new shotgunners, take a look at the NSSF’s First Shots Clay Target Program, which was created to promote the shooting sports.

With the craziest holiday shopping season in memory upon us, it might be easy to focus on short-term profits while overlooking the key to long-term success — customer service.

Sales associates will flat-out sell more product if they know more about what they’re selling — and customers will be happier with their interaction, too.

Society is more litigious than ever. How do you keep customers and workers safe while limiting your store's liability?

Most hunters, regardless of the species they pursue, are always on the lookout for a new favorite knife.